Refund policy

Returns & Refund Policy We want you to be fully satisfied with your purchase from demo. If you are not completely happy, we're here to help. Return window You may return most new, unused items within 30 days of delivery for a refund or exchange. To be eligible, items must be unused, in their original condition, and in the original packaging. How to start a return Email us at zhang085417@outlook.com with your order number and the item(s) you wish to return. We will provide return instructions and a return address. Customers are responsible for return shipping costs unless the item arrived damaged or defective. Refunds Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement. Damaged or defective items If your item arrives damaged or defective, contact us at zhang085417@outlook.com within 7 days of delivery with photos, and we will arrange a replacement or full refund at no cost to you. Non-returnable items Certain items cannot be returned, including gift cards, downloadable products, and final-sale or personalized goods. These will be clearly marked at the time of purchase. Contact Email: zhang085417@outlook.com